Privacy & Data Protection Policy

Welcome to our digital sanctuary! At Top Certified Games, your privacy forms the cornerstone of our relationship. This detailed policy illuminates how we collect, utilize, and protect your valuable data while connecting you with Spain's most prestigious gaming destinations.

Information We Gather

  • Personal Details: Your name, email address, and contact information when you engage with our services
  • Browsing Patterns: Your IP location, browser characteristics, visited pages, and interaction patterns
  • Digital Footprints: Small tracking files that enhance your browsing experience (detailed in our Cookie Guidelines)
  • Performance Metrics: Anonymous statistical data helping us refine our platform's functionality

How We Utilize Your Information

  • To deliver and continuously improve our expert gaming platform reviews and guidance
  • To customize your browsing experience according to your preferences
  • To share exciting updates and exclusive gaming opportunities
  • To analyze platform usage patterns and enhance user experience
  • To maintain compliance with Spanish and European legal requirements
  • To protect against fraudulent activities and security threats

Information Sharing Practices

  • Trusted Partners: Reliable third-party providers who assist in operating our digital platform
  • Legal Compliance: When mandated by Spanish legislation or to defend our legitimate interests
  • Corporate Transitions: During potential mergers, acquisitions, or business restructuring
  • Your Authorization: When you explicitly grant permission for information sharing

Spanish Gaming Regulatory Compliance

  • DGOJ Authorization: Every featured gaming platform holds valid licensing from Spain's Dirección General de Ordenación del Juego
  • European Standards: Full adherence to GDPR and other applicable EU data protection frameworks
  • Player Welfare: Mandatory responsible gaming tools and rigorous age verification protocols

Data Protection Measures

  • Advanced SSL encryption safeguarding all data transmissions
  • Secure server infrastructure with regular security assessments
  • Strict access controls and comprehensive staff training programs

Your Data Rights & Control

  • Information Access: Request comprehensive copies of your stored data
  • Data Correction: Update or modify inaccurate information
  • Erasure Rights: Request deletion of your personal information
  • Processing Limitations: Restrict how we utilize your data
  • Data Portability: Receive your information in transferable formats
  • Processing Objection: Object to specific data processing activities
  • Consent Withdrawal: Revoke previously granted permissions at any time

Age Verification Requirements

Our platform exclusively serves individuals aged 18 and above. We maintain strict policies against collecting data from minors. Should you discover we've inadvertently gathered information from someone under 18, please contact us immediately for prompt resolution.

Age Confirmation Notice

By accessing our website, you confirm that you meet the minimum age requirement of 18 years and possess legal authority to access gaming-related content within Spain's jurisdiction.

Data Retention Guidelines

  • Account Information: Maintained throughout your account's active period plus a reasonable retention period
  • Communication Records: Preserved for customer service and support purposes
  • Analytics Data: Utilized for platform optimization and user experience enhancement
  • Legal Requirements: Retained as mandated by applicable Spanish and European legislation

International Data Transfers

  • EU Adequacy Standards: Transfers limited to countries with appropriate protection levels
  • Standard Contractual Clauses: Implementation of EU-approved protective measures
  • Explicit Consent: International transfers only with your clear authorization

Policy Updates & Revisions

We may periodically update this privacy policy to reflect changes in our practices or legal requirements. All modifications will be published on this page with an updated "Last Reviewed" date. We encourage regular review of this policy to stay informed about our data protection practices.

Connect With Us

Questions regarding this policy or your data? We're here to help:

Email Correspondence

info@topcertifiedgames.com

Telephone Support

+34 923 455 981

Madrid Office

Calle Gran Vía, 28
28013 Madrid, Spain

Data Protection Authority Contact

You maintain the right to contact Spain's Data Protection Agency (AEPD) if you believe your data rights haven't been properly respected. Visit www.aepd.es for comprehensive information and assistance.

Support Resources

If you need help with gambling-related issues, contact the Spanish Gambling Helpline at +34 900 533 025 for confidential support.